It was a morning truck loss call. Started out like many others, two trucks involved, disputed lane change. No injuries reported, but lots of damage. Then I found out the claimant truck was hauling ‘human solid waste’, and it was tipped over. I knew right then that this assignment was going to stink.
When I arrived on scene with my trainee, we immediately spoke to the officer on scene. We obtained his permission to park out of the way and talk to the people involved. We were also given permission to take pictures. I had the trainee take photos of the vehicles, the scene (including what was now escaping from the claimant truck) and get the license plate and VIN information. (Thank heaven for trainees. This one is going to make it – excellent photos despite environmental challenges.)